Standard Conditions

  • Consolidate Date
  • Document Name
06/03/2020
General Terms and Conditions of Bank Service (Current Version) (ENG)
Active
01/06/2017
Annex 2 - Account
Active
01/06/2017
Annex 3 - Automatic Payments
Active
01/06/2017
Annex 4 - Standing Order
Active
28/02/2020
Annex 5 - Card
Active
25/07/2019
Annex 5 - Card
Passive
01/06/2017
Annex 5 - Card
Passive
26/06/2019
Annex 6 - SMS Banking
Active
01/06/2017
Annex 6 - SMS Banking
Passive
25/01/2020
Annex 7 - Internet Banking
Active
29/07/2019
Annex 7 - Internet Banking
Passive
01/06/2017
Annex 7 - Internet Banking
Passive
15/04/2019
Annex 7 Internet Banking (ENG)
Passive
28/12/2019
Annex 8 - Mobile Banking
Active
27/11/2019
Annex 8 - Mobile Banking
Passive
29/07/2019
Annex 8 - Mobile Banking
Passive
25/07/2018
Annex 8 - Mobile Banking
Passive
21/11/2018
Annex 8 Mobile Banking (ENG)
Passive
01/06/2017
Annex 8 - Mobile Banking
Passive
11/04/2020
Annex 9 - E-mail Banking (ENG)
Active
26/03/2020
Annex 9 - E-mail Banking
Passive
25/03/2020
Annex 9 - E-mail Banking
Passive
25/01/2020
Annex 9 - E-mail Banking
Passive
01/06/2017
Annex 9 - E-mail Banking
Passive
15/02/2020
Annex 10 - TskapplicationĀ 
Active
01/06/2017
Annex 10 - Tskapplication
Passive
19/03/2020
Annex 11 - Pay Sticker
Active
07/03/2020
Annex 11 - Pay Sticker
Passive
01/06/2017
Annex 11 - Pay Sticker
Passive
09/12/2019
Annex 12 - Card Security Service
Active
02/07/2019
Annex 12 - Card Security Service
Passive
29/11/2018
Annex 12 - Card Security Service
Passive
01/06/2017
Annex 12 - Card Security Service
Passive
01/02/2020
Annex 13 - Credit
Active
02/03/2019
Annex 13 - Credit
Passive
01/01/2019
Annex 13 - Credit
Passive
27/06/2019
Annex 13 - Credit
Passive
19/10/2018
Annex 13 - Credit
Passive
10/10/2018
Annex 13 - Credit
Passive
22/06/2019
Annex 13 - Credit
Passive
01/02/2018
Annex 13 -Credit
Passive
01/06/2017
Annex 13 - Credit
Passive
31/08/2018
Annex 13 - Credit
Passive
26/07/2018
Annex 13 - Credit
Passive
05/11/2019
Annex 14 - Card 3D Security Service
Active
19/11/2018
Annex 14 - Card 3D Security service
Passive
01/06/2017
Annex 14 - Card 3D Security
Passive
01/06/2017
Annex 15 - Elva
Active
01/06/2017
Annex 16 - Electronic Moneybox
Active
01/06/2017
Annex 17 - Courier Service
Active
21/03/2020
Annex 18 - Telephone Banking
Active
03/12/2019
Annex 18 - Telephone Banking
Passive
01/06/2017
Annex 19 - Card Delivery Service
Active
01/06/2017
Annex 20 - Digipass
Active
28/06/2019
Annex 22 ā€“ QR Payments
Active
04/12/2018
Annex 12 Card Security Service (ENG)
Passive
02/07/2018
Annex 21 ā€“ the Conversion of Money via the Electronic Trading Platform
Active
06/03/2020
General Terms and Conditions of Bank Service (Current Version) (RUS)
Active
01/06/2017
Annex 2 - Account
Active
01/06/2017
Annex 3 - Automatic Payments
Active
01/06/2017
Annex 4 - Standing Order
Active
28/02/2020
Annex 5 - Card
Active
25/07/2019
Annex 5 - Card
Passive
01/06/2017
Annex 5 - Card
Passive
26/06/2019
Annex 6 - SMS Banking
Active
01/06/2017
Annex 6 - SMS Banking
Passive
25/01/2020
Annex 7 - Internet Banking
Active
29/07/2019
Annex 7 Internet Banking
Passive
01/06/2017
Annex 7 - Internet Banking
Passive
15/04/2019
Annex 7 Internet Banking (RUS)
Passive
28/12/2019
Annex 8 - Mobile Banking
Active
27/11/2019
Annex 8 - Mobile Banking
Passive
29/07/2019
Annex 8 - Mobile Banking
Passive
25/07/2018
Annex 8 - Mobile Banking
Passive
26/11/2018
Annex 8 Mobile Banking (RUS)
Passive
01/06/2017
Annex 8 - Mobile Banking
Passive
11/04/2020
Annex 9 - E-mail Banking (RUS)
Active
26/03/2020
Annex 9 - E-mail Banking
Passive
25/03/2020
Annex 9 - E-mail Banking
Passive
25/01/2020
Annex 9 - E-mail Banking
Passive
01/06/2017
Annex 9 - E-mail Banking
Passive
15/02/2020
Annex 10 - Tskapplication
Active
01/06/2017
Annex 10 - Tskapplication
Passive
19/03/2020
Annex 11 - Pay Sticker
Active
07/03/2020
Annex 11 - Pay Sticker
Passive
01/06/2017
Annex 11 - Pay Sticker
Passive
09/12/2019
Annex 12 - Card Security Service
Active
02/07/2019
Annex 12 - Card Security Service
Passive
29/11/2018
Annex 12 - Card Security Service
Passive
01/06/2017
Annex 12 - Card Security Service
Passive
01/02/2020
Annex 13 - Credit
Active
02/03/2019
Annex 13 - Credit
Passive
01/01/2019
Annex 13 - Credit
Passive
27/06/2019
Annex 13 - Credit
Passive
19/10/2018
Annex 13 - Credit
Passive
10/10/2018
Annex 13 - Credit
Passive
22/06/2019
Annex 13 - Credit
Passive
26/07/2018
Annex 13 - Credit
Passive
01/02/2018
Annex 13 - Credit
Passive
01/06/2017
Annex 13 - Credit
Passive
31/08/2018
Annex 13 - Credit
Passive
05/11/2019
Annex 14 - Card 3D Security Service
Active
19/11/2018
Annex 14 - Card 3D Security service
Passive
01/06/2017
Annex 14 - Card 3D Security
Passive
01/06/2017
Annex 15 - Elva
Active
01/06/2017
Annex 16 - Electronic Moneybox
Active
01/06/2017
Annex 17 - Courier Service RUS
Active
21/03/2020
Annex 18 - Telephone Banking
Active
03/12/2019
Annex 18 - Telephone Banking
Passive
01/06/2017
Annex 19 - Card Delivery Service
Active
02/07/2018
Annex 21 ā€“ the Conversion of Money via the Electronic Trading Platform
Active
01/06/2017
Annex 20 - Digipass
Active
28/06/2019
Annex 22 ā€“ QR Payments
Active
04/12/2018
Annex 12 - Card Security Service (RUS)
Passive
05/12/2019
General Terms and Conditions of Bank Service (ENG)
Passive
05/12/2019
General Terms and Conditions of Bank Service (RUS)
Passive
27/11/2019
General Terms and Conditions of Bank Service (ENG)
Passive
27/11/2019
General Terms and Conditions of Bank Service (RUS)
Passive
06/11/2019
General Terms and Conditions of Bank Service (ENG)
Passive
06/11/2019
General Terms and Conditions of Bank Service (RUS)
Passive
01/10/2019
General Terms and Conditions of Bank Service (ENG)
Passive
01/10/2019
General Terms and Conditions of Bank Service (RUS)
Passive
21/09/2019
General Terms and Conditions of Bank Service (ENG)
Passive
21/09/2019
General Terms and Conditions of Bank Services (RUS)
Passive
29/08/2019
General Terms and Conditions of Bank Service (ENG)
Passive
29/08/2019
General Terms and Conditions of Bank Services (RUS)
Passive
25/07/2019
General Terms and Conditions of Bank Service (ENG)
Passive
25/07/2019
General Terms and Conditions of Bank Services (RUS)
Passive
05/07/2019
General Terms and Conditions of Bank Service (ENG)
Passive
05/07/2019
General Terms and Conditions of Bank Services (RUS)
Passive
02/07/2019
General Terms and Conditions of Bank Service (ENG)
Passive
02/07/2019
General Terms and Conditions of Bank Services (RUS)
Passive
28/06/2019
General Terms and Conditions of Bank Service (ENG)
Passive
18/04/2019
General Terms and Conditions of Bank Service (ENG)
Passive
18/04/2019
General Terms and Conditions of Bank Service (RUS)
Passive
18/04/2019
General Terms and Conditions of Bank Services (RUS)
Passive
16/04/2019
General Terms and Conditions of Bank Service (ENG)
Passive
16/04/2019
General Terms and Conditions of Bank Services (RUS)
Passive
21/01/2019
General Terms and Conditions of Bank Service (ENG)
Passive
21/01/2019
General Terms and Conditions of Bank Services (RUS)
Passive
09/10/2018
General Terms and Conditions of Bank Service (RUS)
Passive
09/10/2018
General Terms and Conditions of Bank Service (ENG)
Passive
17/09/2018
General Terms and Conditions of Bank Services (ENG)
Passive
17/09/2018
General Terms and Conditions of Bank Sevices (RUS)
Passive
24/08/2018
General Terms and Conditions of Bank Service (ENG)
Passive
24/08/2018
General Terms and Conditions of Bank Service (RUS)
Passive
02/07/2018
General Terms and Conditions of Bank Service (ENG)
Passive
02/07/2018
General Terms and Conditions of Bank Service (RUS)
Passive
23/05/2018
General Terms and Conditions of Bank Service (ENG)
Passive
23/05/2018
General Terms and Conditions of Bank Service (RUS)
Passive
01/02/2018
General Terms and Conditions of Bank Service (RUS)
Passive
01/02/2018
General Terms and Conditions of Bank Service (ENG)
Passive
29/01/2018
General Terms and Conditions of Bank Service (ENG)
Passive
29/01/2018
General Terms and Conditions of Bank Service (RUS)
Passive
20/11/2017
General Terms and Conditions of Bank Service (ENG)
Passive
20/11/2017
General Terms and Conditions of Bank Service (RUS)
Passive
01/06/2017
Emaill Banking Terms and Conditions for WM Clients
Active
31/05/2016
Terms and Conditions of Banking Services (ENG)
Passive
31/05/2016
Terms and Conditions of Banking Services (RUS)
Passive
18/04/2016
Banking Service Terms an Conditions (ENG)
Passive
18/04/2016
Banking Service Terms and Conditions (RUS)
Passive
15/06/2015
Banking Service Terms and Conditions (Initial version) (ENG)
Passive
20/08/2014
Banking Service terms and Conditions (Repealed) (ENG)
Passive
  • Effective Date
  • Document Name
  • Publish Date
11/04/2020
Changes in Annex 9 - E-mail banking (ENG)
10/04/2020
11/04/2020
Changes in Annex 9 - E-mail banking (RUS)
10/04/2020
04/04/2020
Changes in Annex 9 - E-mail banking (RUS)
03/04/2020
04/04/2020
Changes in Annex 9 - E-mail banking (ENG)
03/04/2020
02/04/2020
Changes in Annex 9 - E-mail banking (RUS)
01/04/2020
02/04/2020
Changes in Annex 9 - E-mail banking (ENG)
01/04/2020
28/03/2020
Changes in Annex 9 - E-mail banking (RUS)
27/03/2020
28/03/2020
Annex 9 - E-mail Banking (ENG)
27/03/2020
27/03/2020
Changes in Annex 9 - E-mail banking (RUS)
26/03/2020
27/03/2020
Changes in Annex 9 - E-mail Banking (ENG)
26/03/2020
26/03/2020
Changes in Annex - E-mail banking (ENG)
25/03/2020
26/03/2020
Changes in Annex - E-mail banking (RUS)
25/03/2020
25/03/2020
Changes in Annex - E-mail banking (ENG)
24/03/2020
25/03/2020
Changes in Annex - E-mail banking (RUS)
24/03/2020
23/03/2020
Changes in Annex 18 - Telephone banking (ENG)
21/03/2020
23/03/2020
Changes in Annex 18 - Telephone Banking (RUS)
21/03/2020
19/03/2020
Changes in Annex 11 - Pay Sticker (ENG)
18/03/2020
19/03/2020
Changes in Annex 11 - Pay Sticker (RUS)
18/03/2020
07/03/2020
Changes in Annex 11 - Pay Sticker (ENG)
06/03/2020
07/03/2020
Changes in Annex 11 - Pay Sticker (RUS)
06/03/2020
06/03/2020
Changes in General Terms and Conditions of Bank Service (RUS)
05/03/2020
06/03/2020
Changes in General Terms and Conditions of Bank Service (ENG)
05/03/2020
28/02/2020
Changes in Annex 5 - Card (ENG)
28/02/2020
28/02/2020
Changes in Annex 5 - Card (RUS)
28/02/2020
15/02/2020
Changes in Annex 10 - Tskapplication (RUS)
14/02/2020
15/02/2020
Changes in Annex 10 - Tskapplication (ENG)
14/02/2020
01/02/2020
Changes in Annex 13 - Credit (RUS)
31/01/2020
01/02/2020
Changes in Annex 13 - Credit (ENG)
31/01/2020
25/01/2020
Changes in Annex 7 - Internet Banking (RUS)
24/01/2020
25/01/2020
Changes in Annex 7 - Internet Banking (ENG)
24/01/2020
25/01/2020
Changes in Annex 9 - E-mail Banking (ENG)
24/01/2020
25/01/2020
Changes in Annex 9 - E-mail Banking (RUS)
24/01/2020
28/12/2019
Changes in Annex 8 - Mobile Banking (ENG)
27/12/2019
28/12/2019
Changes in Annex 8 - Mobile Banking (RUS)
27/12/2019
09/12/2019
Changes in Annex 12 - Card Security Services (ENG)
06/12/2019
09/12/2019
Changes in Annex 12 - Card Security Services (RUS)
06/12/2019
05/12/2019
Changes in General Terms and Conditions of Bank Service (ENG)
04/12/2019
05/12/2019
Changes in General Terms and Conditions of Bank Service (RUS)
04/12/2019
03/12/2019
Statement about determining Terms of Service on Telephone Banking (ENG)
03/12/2019
03/12/2019
Statement about determining Terms of Service on Telephone Banking (RUS)
03/12/2019
27/11/2019
Changes in General Terms and Conditions of Bank Service (ENG)
26/11/2019
27/11/2019
Changes in General Terms and Conditions of Bank Service (RUS)
26/11/2019
27/11/2019
Changes in Annex 8 - Mobile Banking (ENG)
26/11/2019
27/11/2019
Changes in Annex 8 - Mobile Banking (RUS)
26/11/2019
27/11/2019
Changes in General Terms and Conditions of Bank Service (ENG)
26/11/2019
27/11/2019
Changes in General Terms and Conditions of Bank Service (RUS)
26/11/2019
06/11/2019
Changes in General Terms and Conditions of Bank Service (ENG)
05/11/2019
06/11/2019
Changes in General Terms and Conditions of Bank Service (RUS)
05/11/2019
05/11/2019
Changes in Annex 14 - Card 3D Security Service (ENG)
04/11/2019
05/11/2019
Changes in Annex 14 - Card 3D Security Service (RUS)
04/11/2019
01/10/2019
changes in General Terms and Conditions of Banking service (ENG)
16/07/2019
01/10/2019
changes in General Terms and Conditions of Banking service (RUS)
16/07/2019
21/09/2019
Changes in General Terms and Conditions of Bank Service (ENG)
20/09/2019
21/09/2019
Changes in General Terms and Conditions of Bank Service (RUS)
20/09/2019
29/08/2019
Changes in General Terms and Conditions of Banking service (ENG)
27/08/2019
29/08/2019
Changes in General Terms and Conditions of Banking service (RUS)
27/08/2019
29/07/2019
Changes in Annex 7 - Internet banking and Annex 8 - mobil banking (ENG)
29/07/2019
29/07/2019
Changes in Annex 7 - Internet banking and Annex 8 - mobil banking (RUS)
29/07/2019
25/07/2019
changes in General Terms and Conditions of Banking service (ENG)
24/07/2019
25/07/2019
changes in General Terms and Conditions of Banking service (RUS)
24/07/2019
25/07/2019
Changes in Annex 5 - Card (ENG)
25/07/2019
25/07/2019
Changes in Annex 5 - Card (RUS)
25/07/2019
05/07/2019
changes in General Terms and Conditions of Banking service (ENG)
05/07/2019
05/07/2019
changes in General Terms and Conditions of Banking service (ENG)
05/07/2019
02/07/2019
changes in General Terms and Conditions of Bank Service
02/07/2019
02/07/2019
Changes in General Terms and Conditions of Bank Service (RUS)
02/07/2019
28/06/2019
Changes in Terms and Conditions of Banking Service (ENG)
28/06/2019
28/06/2019
Changes in General Terms and Conditions of Bank Service (RUS)
28/06/2019
27/06/2019
Changes in Annex 13 (ENG)
26/06/2019
27/06/2019
Changes in Annex 13 (RUS)
26/06/2019
26/06/2019
Changes in Annex 6 - SMS Banking (RUS)
25/06/2019
26/06/2019
Changes in Annex 6 - SMS Banking (ENG)
25/06/2019
22/06/2019
Changes in Annex 13 (ENG)
21/06/2019
22/06/2019
Changes in Annex 13 (RUS)
21/06/2019
18/04/2019
Changes in Terms and Conditions of Banking Service (ENG)
17/04/2019
18/04/2019
Changes in Terms and Conditions of Bank Service (RUS)
17/04/2019
16/04/2019
Changes in Terms and Conditions of Banking Service (ENG)
15/04/2019
16/04/2019
Changes in Terms and Conditions of Bank Service (RUS)
15/04/2019
15/04/2019
Changes in Annex 7 of Terms and Conditions of Banking Service - Internet Banking (ENG)
02/04/2019
15/04/2019
Changes in Annex 7 of Terms and Conditions of Banking Service - Internet Banking (RUS)
02/04/2019
02/03/2019
Changes in Annex N13 - Credit (ENG)
01/03/2019
02/03/2019
Changes in Annex N13 - Credit (RUS)
01/03/2019
21/02/2019
Changes in Terms and Conditions of Bank Services (ENG)
21/01/2019
21/02/2019
Changes in Terms and Conditions of Bank Services (RUS)
21/01/2019
22/01/2019
Changes in Terms and Conditions of Banking Service (ENG)
21/01/2019
22/01/2019
Changes in Terms and Conditions of Bank Service (RUS)
21/01/2019
01/01/2019
Changes in Annex N13 - Credit (ENG)
28/12/2018
01/01/2019
Changes in Annex N13 - Credit (RUS)
28/12/2018
21/12/2018
Changes in Annex 1 (ENG)
21/12/2018
21/12/2018
Changes in Annex 1 (RUS)
21/12/2018
04/12/2018
Changes in Annex 12 (ENG)
03/12/2018
04/12/2018
Changes in Annex 12 (RUS)
03/12/2018
03/12/2018
Changes in Annex N1 Commission Fees (ENG)
30/11/2018
03/12/2018
Changes in Annex N1 Commission Fees (RUS)
30/11/2018
29/11/2018
Changes in Annex 12 (ENG)
29/11/2018
29/11/2018
Changes in Annex 12 (RUS)
29/11/2018
26/11/2018
Changes in Annex 8 (RUS)
26/11/2018
26/11/2018
Changes in Annex 8 (ENG)
26/11/2018
19/11/2018
Changes in Annex 14 (RUS)
19/11/2018
19/11/2018
Changes in Annex 14 (ENG)
19/11/2018
19/10/2018
Changes in Annex 13 (ENG)
19/10/2018
19/10/2018
Changes in Annex 13 (RUS)
19/10/2018
10/10/2018
Changes in Annex 13 (ENG)
10/10/2018
10/10/2018
Changes in Annex 13 (RUS)
10/10/2018
09/10/2018
Changes in Terms and Conditions of Bank Services (ENG)
09/10/2018
09/10/2018
Changes in Terms and Conditions of Bank Services (RUS)
09/10/2018
17/09/2018
Changes in Terms and Conditions of Banking Services (ENG)
14/09/2018
17/09/2018
Changes in Terms and Conditions of Banking Services (RUS)
14/09/2018
31/08/2018
Changes in Annex N13 (Credit) of Bank Service Agreement ENG
31/08/2018
31/08/2018
Changes in Annex N13 (Credit) of Bank Service Agreement RUS
31/08/2018
24/08/2018
Amendment in General Terms and Conditions (ENG)
24/08/2018
24/08/2018
Amendment in General Terms and Conditions (RUS)
24/08/2018
25/07/2018
Changes in Terms and Conditions of Banking Services (ENG)
25/07/2018
25/07/2018
Changes in Terms and Conditions of Banking Services (RUS)
25/07/2018
02/07/2018
Changes in Terms and Conditions of Banking Services (ENG)
02/07/2018
02/07/2018
Changes in Terms and Conditions of Banking Services (RUS)
02/07/2018
23/05/2018
Amendments in General Terms and Conditions of Bank Service (ENG)
23/05/2018
23/05/2018
Amendments in General Terms and Conditions of Bank Service (RUS)
23/05/2018
01/02/2018
Amendments in General Terms and Conditions of Bank Service (ENG)
29/01/2018
01/02/2018
Amendments in General Terms and Conditions of Bank Service (RUS)
29/01/2018
01/02/2018
Amendments in General Terms and Conditions of Bank Service (RUS)
01/02/2018
01/02/2018
Amendments in General Terms and Conditions of Bank Service (ENG)
01/02/2018
09/01/2018
Statement about cancellation of bank cheques service (RUS)
09/01/2018
09/01/2018
Statement about cancellation of bank cheques service (ENG)
09/01/2018
01/03/2017
Changes in Terms and Conditions of Banking Services (RUS)
01/02/2017
01/03/2017
Changes in Terms and Conditions of Banking Services (ENG)
01/02/2017
23/12/2016
Changes in Terms and Conditions of Banking Services (RUS)
23/11/2016
23/12/2016
Changes in Terms and Conditions of Banking Services (ENG)
23/11/2016
19/12/2016
Changes in General Terms and Conditions of Bank Services (ENG)
19/11/2016
19/12/2016
Changes in Terms and Conditions of Banking Services (RUS)
19/11/2016
07/10/2016
Changes in General Terms and Conditions of Bank Services (ENG)
07/09/2016
07/10/2016
Changes in General Terms and Conditions of Bank Services (RUS)
07/09/2016
03/10/2016
Changes in General Terms and Conditions of Bank Services (ENG)
03/09/2016
03/10/2016
Changes in General Terms and Conditions of Bank Services (RUS)
03/09/2016
08/08/2016
Changes in General Terms and Conditions of Bank Services (ENG)
08/07/2016
08/08/2016
Changes in General Terms and Conditions of Bank Services (RUS)
08/07/2016
06/06/2016
Changes in General Terms an Conditions of Bank Services (ENG)
06/05/2016
06/06/2016
Changes in the terms of Bank service agreement (ENG)
06/05/2016
06/06/2016
Changes in General Terms an Conditions of Bank Services (RUS)
06/05/2016
06/06/2016
Changes in the terms of Bank Service Agreement (RUS)
06/05/2016
01/05/2016
Changes in General Terms an Conditions of Bank Services (ENG)
01/04/2016
01/05/2016
Changes in General Terms an Conditions of Bank Services (RUS)
01/04/2016
15/03/2016
Changes in the terms of Bank Service Agreement (ENG)
15/02/2016
10/03/2016
Changes in the terms of Bank Service Agreement (ENG)
10/02/2016
21/01/2016
Changes in the terms of Bank service agreement (ENG)
21/12/2015
08/12/2015
Changes in the terms of Bank service agreement (ENG)
08/11/2015
07/12/2015
Changes in the terms of Bank service agreement (ENG)
07/11/2015
* For Legal Entities, Individual Entrepreneurs, Notaries and other organizational formations without the status of Legal Entity